Link to DCI's YouTube Training Videos
- Own The Mile (04/12/24)
- The Art of Bundle Selling (04/05/24)
- Increasing Autopay Attach Rate (03/27/24)
- Boost & Xfinity New Partner Training (03/25/24)
- Increasing Device Protection (03/22/24)
- Increasing AAL with Smile and Dial (3/15/24)
- Selling Prepaid Xfinity Internet - 200Mbps Speed Increase! (3/8/24)
- Tax Season Promos and Execution (3/1/24)
- Motorola Madness 2024 - Win a Tesla Model 3! (02/15/24)
- Increasing Your Value Added Services (02/06/24)
- 4 for $100 Best Practices in B5G Markets! (01/31/24)
- Increasing Sales with Smile and Dial (01/29/24)
- Increasing Add a Line Sales (01/17/24)
- Increasing B5G Rainbow SIM Attach Rate (01/03/24)
- Tip of the Week - Improving Device Protection (12/24/23)
- CIP Best Practices
- Smartpay (06/26/23)
- Likewize (06/19/23)
- Brand Standards 2023 Preparedness (06/12/23)
- CIP Best Practices and How to Overcome Objections from Customers w/out IDs (06/05/23)
- DCI Returns (5/30/23)
- ACP on GSF - English
- ACP on GSF - Spanish
- CIP Common Errors and Tips to Avoid Issues (05/22/23)
- SproutLoud.com: AdBuilding "How To"
- 2023 Summit Trainings - The Right Stuff: Retail Operational Excellence
- 2023 Summit Trainings - Profit Liftoff: Maximize Revenue and Grow Your Business’s Value
- 2023 Summit Trainings - Boost Marketing: Explore the Future of Wireless Prepaid
- 2023 Summit Trainings - Mission Upsell: Creating Sticky Customers with our Product Portfolio
- DISH Summit Takeaways! (05/15/23)
- 2 New Motorola Device Launches (05/08/23)
- May New Hire Training (05/01/23)
- Promo Change Recap, Accessory Vendor Program, CIP Best Practices (04/24/23)
- Growing Your Business - Own The Mile Outside of Your 4 Walls (04/17/23)
- Perfecting Your Sales Pitch (04/10/23)
- April Promotions, Boost Priorities, & Maximizing Your Measurables! (04/03/23)
- Xfinity Updates and CIP Coming Soon (03/27/23)
- Likewize In-Store Payment Update and Profitability Tips (03/20/23)
- Overcoming Objections and Maximizing Your Skills as a Solutions Consultant (03/13/23)
- March Xfinity Incentive Plus Updates and Best Practices! (03/06/23)
- February New Hire Training (02/27/23)
- DOP/GSF Training on Elevate Web (02/21/23)
- SmartPay Training (02/13/23)
- Xfinity Incentives plus Marketing to the Max with Smile & Dial (02/06/23)
- Likewize Training and Tips for Maximizing Money Left on the Table (01/30/23)
- Tax Season Promo Details & Maximizing Traffic Walking Into Your Doors (01/23/23)
- January New Hire Training (01/16/23)
- New Promo Recaps plus January Expectations and Goals (01/09/23)
- Closing the Month Strong. Dealer Hype Call! (12/19/22)
- Extra Christmas Money for Reps! Moto Training, Incentives & Merry Boostmas! (12/12/22)
- December New Hire Training (12/05/22)
- December Focus: Tips to Increase VAS, DOP, ACP, and 3MR (11/28/22)
- Black Friday Promo Recap and December Promo Preview (11/21/22)
- November Priorities: Best Practices for Higher DOP/VAS/3MR/ACP (11/07/22)
- Manager and District Manager Training (10/31/22)
- Elevate Marketing & Smile and Dial! (10/24/22)
- Frontline Focus: Getting the most out of every door swing! (10/17/22)
- Xfinity Pricing Updates (10/10/22)
- October New Hire Training and Contests! (10/03/22)
- Nokia Contest, Xfinity Prepaid Incentives, and ACP Training (09/26/22)
- Nokia is BACK! Device Training and VAS Push! (09/19/22)
- Boost Priorities/Promos plus New Motorola Device Training (09/12/22)
- New Promo Recap and New Hire Training (08/29/22)
- Smile and Dial Front Line Focus (08/22/22)
- Frontline Focus: getting the most out of customers walking in your doors (08/15/22)
- Crush Your ACP Sales Goals: ACP Tips and Updates (08/09/22)
- New Hire Training & Planning for Back to School Events (07/25/22)
- Smartpay Deep Dive: Maximizing Profits (07/18/22)
- Smile and Dial Training; Best Practices to increase ACP and AAL Sales (07/11/22)
- ACP and Likewize Training (07/06/22)
- Gen Mobile Training and Best Practices (06/27/22)
- New Hire Training (06/21/22)
- BTN Training & Updates (06/06/22)
- DCI Exclusive Likewize Contest and VAS Training (05/31/22)
- Summertime Marketing to the MAX and Motorola New Device Roadmap (05/23/22)
- Boost Summit Takeaways (05/19/22)
- New Hire Training (05/03/22)
- Smartpay Training (04/25/22)
- ACP Refresh & Importance of ATU (04/18/22)
- Enhance Dealer and Frontline Profitability (04/11/22)
- SDDN Big Upgrade Event Extension and April Updates! (04/04/22)
- New Hire Training (03/28/22)
- CDMA Migration Tips and Best Practices (03/21/22)
- Smile and Dial Training (03/07/22)
- Current Priorities: CDMA, BTN, ACP (02/28/22)
- Increasing BTN and ACP Sales (02/21/22)
- KPI's: What they are and how to improve! (02/14/22)
- New Hire Training (02/07/22)
- Enhancing Dealer Profitability (01/31/22)
- Improving Inventory Control (01/24/22)
- Back Office Training (01/18/22)
- New Hire Training (01/03/22)
- Transition from EBB to ACP (12/20/21)
- December New Promo Changes (12/13/21)
- Boost Golden Ticket Friends & Family Promotion (12/09/21)
- DCI Best Practice Training Making the Most of Every Customer Interaction and Increasing VAS (11/29/21)
- Black Friday Specials and Smile & Dial Refresher (11/22/21)
- RMA Training - Equipment Return Process Best Practices (11/16/21)
- November New Hire Training (11/08/21)
- Moto G Pure & Boost Promotor Score (11/01/21)
- DCI Orders and New Dealer Intro - Spanish (10/27/21)
- New Hire Training (10/18/21)
- Likewize Device Protection (10/12/21)
- Boost Transformed Network Launch Tips
- Boost Transformed Network Training (10/11/21)
- New Hire Training (09/20/21)
- District Manager and Growing Your Team (08/23/21)
- EBBP Activation by Boost (08/19/21)
- K Health and Unlimited Plan Plus (08/16/21)
- New Hire Training (08/09/21)
- Elevate - Balancing Your Inventory in Elevate and How to Complete a Sale (08/2/21)
- Driving Back to School Events - Own Your Mile (07/26/21)
- Motorola spotlight and EBB Training- How to complete your EBB sale within 10 minutes (07/19/21)
- New Hire Training (07/12/21)
- DM Training- Maximizing Opportunities and Achieving Sales Goals (06/21/21)
- EBBP Best Practices - Maximizing Opportunities in Your Doors (06/14/21)
- New Hire Training (06/07/21)
- EBBP - Emergency Broadband Benefit Program (05/24/21)
- Device Spotlight - Motorola and New Promo Window Recap (05/17/21)
- 2021 Brand Assessment - Making Sure Your Stores Are Setup For Success (05/03/21)
- Increasing your VAS and Smile & Dial Training (04/26/21)
- District Manager Training (04/19/21)
- New Promo Launch Training (04/12/21)
- Sales Skills Training - Tips to make you the best rep (04/05/21)
- New Hire Training (03/26/21)
- Utilizing Stimulus Checks and Tax Returns to Drive Results (03/22/21)
- District Manager Development Training (03/15/21)
- BYOD & VAS Training (03/09/21)
- Elevating Your Game from Clerk to Solutions Consultant; Brightstar Training (02/22/21)
- Own Your Mile "How to Create an Organic Post using Digital Dashboard (02/15/21)
- How to Increase AAL, Attachables, and BYOD. Plus Smile & Dial (02/08/21)
- Tax Season Readiness - Ensuring YOY Growth (02/01/21)
- DCI Training - Smart Pay, Boost Up, LG K22 Contest and Device Overview (01/25/21)
- BYOD Training - 20% Goal Best Practices (01/18/21)
- New Promo Launch Recap, Tips, and Best Practices (01/11/21)
- DCI New Hire Training (01/04/21)
- How to Own Your Mile with Social Media
- DCI New Hire Training (12/7/20)
- AirTV Mini
- BYOD Training - How to reach your 20% year end goal (11/30/20)
- Black Friday Game Planning - Utilizing Social Media to Own Your Mile (11/23/20)
- Sling TV Training and Comcast Updates (11/16/20)
- Holiday Season Selling (11/09/20)
- Smile & Dial/Elevate Marketing (10/26/20)
- BYOD Training - Increasing Goals, Increasing Results (10/19/20)
- DCI New Hire Training (10/12/20)
- New Promo Launch Training (10/05/20)
- BYOD Role Play & Step by Step Video
- BYOD Training Video
- New Hire Sales Training and Best Practices